After-sales services

Great expertise at your service: EptaService provides fast and efficient assistance

Process efficiency and operational continuity are fundamental aspects for operators in the retail, Food&Beverage, Ho.Re.Ca. and industrial sectors, who need to be able to count on impeccable technical assistance.

For this reason, Epta, as a supplier of complete commercial refrigeration systems, completes its product offer with a wide range of after-sales services offered by its specialized brand EptaService.

LifeCycle program: more flexibility and modularity for increasingly efficient equipment

EptaService offers expert and proactive assistance through the innovative LifeCycle Program: competent consulting covering a wide range of services for the entire product and store lifecycle. The customer benefits from multiple advantages, such as the adoption of advanced digital technologies focused on maximum connectivity, resulting in longer equipment life and efficiency and reduced total cost of ownership.

The LifeCycle Program is available through two comprehensive support plans that guarantee customers maximum efficiency, quality and reliability: Main and Xtend.

• Main - Maintenance and Service Program is the comprehensive maintenance and service plan for existing systems and equipment.

• XTend - Extended Warranty Program is a premium offer for new projects that allows access to digital platforms and remote advanced diagnostics for all solutions.